Cookie Policy
This Cookie Policy explains how we use cookies and similar tracking technologies when you visit and interact with our online gaming platform. By continuing to use our services, you acknowledge that you understand and agree to the use of cookies as described in this policy. This document complies with Australian privacy legislation, including the Privacy Act 1988 and the Australian Privacy Principles, ensuring transparency in our data collection practices for Australian players and visitors.
Last updated: January 22, 2026
What Are Cookies
Cookies are small text files that are placed on your computer, smartphone, or other device when you visit our website. These files contain information that is transferred to your device’s hard drive and allow us to recognise your device during subsequent visits. Cookies play an essential role in providing you with a seamless gaming experience, helping us remember your preferences, maintain your login status, and ensure the security of your gaming sessions.
Similar technologies we employ include web beacons, pixel tags, local storage objects, and session replay tools. These technologies work alongside cookies to enhance your user experience, provide personalised content, and help us understand how our platform is being used. Web beacons are small graphic images embedded in web pages that allow us to track user interactions, while local storage enables us to store larger amounts of data locally on your device for improved performance.
Types of Cookies We Use
We categorise our cookies into several distinct types based on their functionality and purpose within our gaming platform:
- Essential Cookies: These are strictly necessary for the operation of our website and cannot be disabled. They enable core functionality such as security, network management, and accessibility features required for online gaming.
- Performance Cookies: These cookies collect anonymous information about how visitors use our site, helping us improve website performance and identify technical issues that may affect your gaming experience.
- Functionality Cookies: These remember your preferences and choices, such as language settings, currency preferences, and game favourites, to provide a more personalised experience during your visits.
- Targeting Cookies: These cookies track your browsing habits to deliver relevant advertisements and promotional content based on your interests and gaming behaviour patterns.
- Security Cookies: Specifically designed to detect fraudulent activity, prevent unauthorised access, and protect both your account and our platform from security threats common in online gaming environments.
- Analytics Cookies: These help us understand user behaviour, measure website traffic, and analyse gaming patterns to continuously improve our services and game offerings.
Purpose and Legal Basis for Cookie Use
We use cookies for multiple legitimate purposes within our online gaming operations. Our primary legal basis for processing cookies is legitimate interest, as defined under Australian privacy law, combined with your implied consent through continued use of our services. Essential cookies are necessary for contract performance, enabling us to provide the gaming services you’ve requested.
Cookies enable us to maintain secure gaming sessions, process deposits and withdrawals, remember your gaming preferences, and provide customer support. We also use cookies to comply with regulatory requirements, including responsible gambling measures, age verification processes, and anti-money laundering obligations required by Australian gaming authorities.
Performance analysis through cookies helps us optimise game loading times, identify popular games and features, and ensure our platform operates smoothly across different devices and browsers. This data collection supports our legitimate business interests while enhancing your overall gaming experience.
Third-Party Cookies and Partners
Our platform integrates with various third-party service providers who may place their own cookies on your device. These partners include payment processors, game developers, marketing platforms, and analytics providers. Each third-party provider operates under their own privacy policies and cookie practices, which we encourage you to review.
Gaming software providers use cookies to deliver game content, track game performance, and ensure fair play mechanisms. Payment service providers employ cookies for transaction security, fraud prevention, and compliance with financial regulations. Marketing partners may use cookies to measure advertising effectiveness and provide targeted promotional content.
We carefully select our third-party partners and require them to maintain appropriate data protection standards consistent with Australian privacy laws. However, we cannot control their cookie practices, and you should review their respective privacy policies for detailed information about their data collection and use practices.
Cookie Management and Your Choices
You have several options for managing cookies on our platform. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies or alert you when cookies are being sent. However, please note that disabling certain cookies may limit your ability to access specific features or functionality of our gaming platform.
Our cookie consent management system allows you to customise your preferences for different types of cookies. You can access these settings through the cookie banner that appears on your first visit or through the cookie preferences link in our website footer. These controls enable you to accept or reject specific categories of cookies while maintaining essential functionality.
For cookies already stored on your device, you can delete them through your browser settings. This action will remove all stored preferences and may require you to re-enter login credentials and reset personalised settings during your next visit.
Browser-Specific Cookie Controls
Each web browser provides different methods for managing cookie settings. Here are instructions for the most commonly used browsers:
- Chrome: Access Settings > Privacy and Security > Cookies and other site data. Here you can block all cookies, allow all cookies, or block third-party cookies specifically.
- Firefox: Navigate to Settings > Privacy & Security > Cookies and Site Data to manage cookie preferences and clear stored data.
- Safari: Go to Preferences > Privacy to adjust cookie and website data settings, including options to block all cookies or limit cross-site tracking.
- Edge: Open Settings > Privacy, search, and services > Cookies and site permissions to configure cookie handling preferences.
- Mobile Browsers: Access cookie settings through your mobile browser’s privacy or security settings, typically found in the main settings menu.
Remember that clearing cookies will log you out of your gaming account and reset all personalised preferences. You may need to re-enter your login credentials and reconfigure your gaming settings after clearing cookies.
Data Retention and Storage
Different types of cookies have varying retention periods depending on their purpose and classification. Session cookies are temporary and are deleted when you close your browser, while persistent cookies remain on your device for predetermined periods or until you manually delete them.
Essential cookies typically remain active for the duration of your browsing session or up to 12 months for remember-me functionality. Preference cookies may be stored for up to 24 months to maintain your personalised settings across multiple visits. Analytics cookies generally have retention periods of 12-24 months to enable meaningful data analysis and trend identification.
We regularly review our cookie retention periods to ensure they align with their intended purposes and comply with Australian data protection requirements. Expired cookies are automatically deleted from our systems, and we do not retain cookie data longer than necessary for legitimate business purposes.
Contact Information and Updates
If you have questions about our cookie practices, need assistance managing your cookie preferences, or want to exercise your privacy rights under Australian law, please contact our privacy team through the contact methods provided on our website. We respond to privacy inquiries within reasonable timeframes and provide clear explanations of our data practices.
We may update this Cookie Policy periodically to reflect changes in our practices, technology, or applicable regulations. Significant changes will be communicated through prominent notices on our website or direct communication with registered users. We encourage you to review this policy regularly to stay informed about how we use cookies and protect your privacy.
Your continued use of our gaming platform after policy updates constitutes acceptance of the revised terms. If you disagree with policy changes, you may discontinue using our services or adjust your cookie preferences to limit data collection while continuing to access available functionality.